Question: Your customer has called complaining that his freight must always wait until the Sunday night flight from YUL to MXP . The customer has deemed

Your customer has called complaining that his freight must always wait until the Sunday night flight from YUL to MXP. The customer has deemed that they must have accessibility to daily flights as they are losing potential business. You have inquired as to how the cargo is packaged. You have been able to determine the following:
Every shipment consists of 180 cartons, the dimensions are 14 in 12 in 12 in each and the weight is 15lb each. When the customer moves the freight, they will unitize 60 cartons onto a plastic skid, resulting in a shipment consisting of 3 skids (this is how they have been shipping the product to the USA). The plastic skid has dimensions of 48 in 42 in 6 in and weighs 10lb.
You have also determined that there are daily flights utilizing an A340 aircraft, yet the Sunday flight utilizes a B747-300 Combi. The daily A340 has no upper deck capacity.
What would you recommend to the customer?
 Your customer has called complaining that his freight must always wait

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