Your first email message should be directed to the head of the department, your direct supervisor, who is aware that there has been some resistance to assessment among those working in your academic department or program. Your supervisor has asked you to report on what assessment is, discuss common obstacles to faculty/staff involvement, and recommend strategies (based on the literature) for how your department can engage faculty or staff members in assessment efforts, and create a culture that supports assessment. The second email message should be directed to a colleague in your department or program, one whom you have heard complain about "what the administration is expecting us to do now." In this more informal email message, persuade your colleague of the value of assessment and the reasons they should be involved, referencing the literature you have read in this course