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Q#$1$: Consider the following:

As Ramuk sat in his office, savoring a freshly baked croissant, a nagging concern lingered. Despite the positive sales numbers, he worried about the challenges customers faced with order fulfillment and the strain rush orders placed on suppliers. Ramuk feared that negative feedback could harm his bakery's reputation.

Ramuk Bakery $($RB$)$ Operations: A successful commercial bakery, RB specializes in a wide variety of baked goods, including breads, desserts, specialty cakes, and more. Each product has a dedicated specialist overseeing the baking process and quality control. Ingredients like flour, spices, and milk are sourced from various vendors, with some ingredients purchased from multiple suppliers.

Ramuk faces challenges in managing the bakery's operations, including inventory control, order fulfillment, and customer satisfaction. For example, Ramuk often receives customer complaints about stockouts and long wait times for orders. Suppliers are not happy about rush orders placed by Ramuk bakery. Additionally, the manual process of tracking ingredients, placing orders, and managing delivery schedules is becoming increasingly inefficient.

Customer email feedback

Dear Ramuk Bakery,

I am writing to express my disappointment with my recent experience at your bakery. I had placed an order for a custom birthday cake last week, and when I arrived to pick it up$,$ it was not ready. The staff informed me that there had been a mix$-$up with the ingredients, and the cake would not be ready until the following day.

This was extremely inconvenient and disappointing, as I had planned the cake to be the centerpiece of my daughter's birthday party. I would appreciate it if you could offer a resolution to this issue, such as a discount on my next order or a complimentary item.

Sincerely,

Diefor Cakes