Your next task is to write a summary report of the environmental factors that are driving critically needed changes and expectations in the training industry and at EKT.

Action Items

Based on your findings above, write a Microsoft Word document in which you report to your clients on the environmental factors that are driving change in the training industry and at EKT.

In your document, identify:

Which of the Five PESTE factors are influencing EKT,

How the PESTE factors are influencing EKT, and

Some preliminary recommendations for change opportunities for EKT. Note that not all of your findings point to PESTE factors.