Question: Your research team is debating between using a positivist approach (quantitative methods) and an interpretivistapproach (qualitative methods) for investigating the impact of e-commerce on customer
Your research team is debating between using a positivist approach (quantitative methods) and an interpretivistapproach (qualitative methods) for investigating the impact of e-commerce on customer satisfaction. Given the need for both measurable data on operational efficiency and deeper insights into customer experiences, discuss the research philosophy you would adopt and justify how it aligns with your research goals and the nature of theproblem.
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