Question: Your store starts with 2 full - time managers, and there must be at least one manager on site from an hour before the shop

Your store starts with 2 full-time managers, and there must be at least one manager on site from an hour before the shop opens until an hour after closing. If you are open from 8 a.m. to 11 p.m. Monday through Friday, how many hours will each manager have to work in a week?
Managers can wait on customers, but you will need to hire part-time servers to provide good customer service. If you are open 12 hours daily (Monday through Friday), how many servers will you need to employ in order to have one server working at all times? Remember that servers work about 10 hours per week. For this calculation, ignore hours worked before open and after close.
Assume there are 2 servers and 1 manager on staff all day, and the shop is open from 8 a.m. to 8 p.m. Calculate the daily service capacity if the average server can serve 15 cups of coffee in an hour, and the manager can serve 4.
Which of the follow factors will generally lead to higher employee productivity? (Select more than one answer)
Quality furniture
Experienced servers
Competent managers
Quality milk
Training of new employees
Training of existing employees
Advertising and promotion
High prices
High pay and bonuses
Which of the following might limit the service capacity of your cafe?
Hours the cafe is open
Having an extra server on call
Advertising and promotion
Espresso machine capacity
Poorly trained staff
High turnover

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