YOUR TASK. First decide whether the following messages need to be communicated orally or in writing. After consulting the media richness diagram in Figure $11\mathrm{.}2,$ consider how rich the medium must be in each communication situation to convey the message most appropriately and reliably. Your choices can include an e$-$mail, a letter, a report, texting, instant messaging, a telephone call, a live chat, teleconferencing, a face$-$to$-$face conversation, or a team meeting. Describe the advantages and disadvantages of each choice.

Working at $8$ a$.$m$.$ in your Miami office, you need to get in touch with your counterpart at your company$$s Seattle office and ask a few clarifying formatting questions about a report on which the two of you are collaborating.

Following a trade show visit, you are returning to company headquarters, where you must attend an important department meeting. It looks as though you will be at least $15$ minutes late. What are your options?

Eric, the information technology vice president, must tell employees about a new company social media policy. He has two employees in mind who particularly need this information.

As soon as possible, you need to learn from Lori in Shipping and Receiving whether she and her colleagues can fulfill a large, time$-$sensitive customer order. If she cannot, you need her advice on where you can get it done.

As manager of your company$$s Human Resources Department, you must fire three employees in a company$-$wide initiative to reduce costs.

It isn$$t your fault, but an order for $500$ custom T$-$shirts for a company$-$wide charity event ordered by a longtime customer is only partially ready. Roughly half of the T$-$shirts can be delivered. The customer is angry.

As chairman of the employee benefits committee, you have worked with your committee for two months evaluating several health plan options that meet new government standards. You are now ready to convey the recommendations of the committee to management.