Your Task: Using the above process narrative, create a detailed process flow $($swimlane or cross$-$functional process map$)$ diagram that includes all the key steps, decision points, and interactions between the customer, TechMart, and third$-$party shipping carriers. Ensure your diagram highlights:

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$$ Sequential flow of activities.

$$ Key decision points $($e$.$g$.,$ payment verification, inventory check$).$

$$ Feedback loops for errors or issues.

$$ The diagram should have a descriptive title.

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Your process diagram will be assessed based on clarity, completeness, and logical structure.

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$***$ Hint $$ completeness means that every activity, role, and task is documented

Process Narrative: Online Order Fulfillment System

Roles: Product Team, Senior Management, Design and Development Team, QA Team, and Marketing Team

Scenario:

You are a new project manager at InnovateTech, a technology company specializing in software solutions. One of your tasks is to understand and document the company$$s product development lifecycle. Below is the description of the process as it currently operates:

$1.$ Concept Ideation:

o$$ The product team holds brainstorming sessions to identify customer needs and market gaps.

o$$ Promising ideas are documented and evaluated based on feasibility, market demand, and alignment with company goals, and then a project proposal is created.

$2.$ Project Approval:

o$$ The product team presents the proposal to senior management for approval.

o$$ If the proposal is approved, the product team creates a project charter and outlines the scope, timeline, and budget. The charter is then sent to senior management for approval.

o$$ If the proposal is not approved, it is sent back to the product team to select a new idea and re$-$enter the process at the create project proposal step.

o$$ If the charter is approved, the process moves to the Design and Development team.

o$$ If the charter is not approved, the charter is sent back to the product team for modifications and resubmission for approval.

$3.$ Design and Development:

o$$ Once the charter is approved, the design team creates wireframes and prototypes based on the project requirements.

o$$ After wireframes and prototypes are complete, developers begin coding the product.

$4.$ Testing and Quality Assurance:

o$$ Once development is complete, the product undergoes product testing completed by the QA team.

o$$ If bugs are found, the product is returned to the development team for fixing, and the fix bugs, product testing for bugs cycle repeats until all of the bugs are fixed. Once the bugs are fixed, the product moves to the marketing team.

$5.$ Feedback:

o$$ The Marketing team promotes the product to target customers.

o$$ The Marketing team collects customer feedback through surveys and support channels.

o$$ The Marketing team reviews the customer feedback to identify potential improvements or updates.

o$$ The process ends.

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Rules and Considerations

$$ Submit a Microsoft$-$compatible file. The file must be uploaded to the Dropbox at the location established for this purpose.

$$ You may use any software you desire to document the process, but your instructor must be able to open and read the file. Therefore, if you use specialized software, print $($JPG or PNG$)$ or export your diagram to a Microsoft$-$compatible file. If the file cannot be opened by the instructor using a Microsoft$-$based computer with standard software setup $($i$.$e$.,$ Microsoft Office Suite and picture viewer$),$ the assignment will not be graded, and the student will receive a zero score.$$

$$ Questions related to this deliverable should be channeled through proper communication.

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