Your team is making good progress on the web site development. You are sending your status reports and updating the project web page. You get few comments, so you assume all is well. About half$-$way through the project you demonstrate your site to the hospital leadership team. The call center director says your workflow is all wrong, and the portal will not work with their process. Fixing it will cost you six$-$weeks. The Director of Medicine says that doctors will not use the interface you have developed, which means more rework.

You are not getting timely input from important stakeholders, so you later create a communications plan that recognizes that you need a mix of meetings, reports, and other broadcast information for different people.

$\backslash$table$[[$Portal Project Communications Plan$],[$Stakeholder$,\backslash$table$[[$Info Needed$],[$by Project$]],\backslash$table$[[$Info Needed$],[$by Stakeholder$]],$Method,Frequency,Owner,$],[$Steering Team,$\backslash$table$[[$Direction$],[$and Approval$]],\backslash$table$[[$Status$.],[$Escalated issues$]],$Meetings,Monthly,You, Shirley,$],[$Patients$,\backslash$table$[[$Requirements and$],[$feedback$]],\backslash$table$[[$Explanation of$],[$benefits and changes$]],\backslash$table$[[$Focus group.$],[$Sprint team role.$],[$Project website$]],$As needed,You,$],[,$Focus group.,,,,,$]]$