Your workforce in the sales department consist of 30 workers. 10 are baby boomers born between 1945
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Your workforce in the sales department consist of 30 workers. 10 are baby boomers born between 1945 and 1964, 10 are Generation X born 1965-1980, and 10 Generation Y born 1981-2000. You are installing a computerized system. This will replace the old system of hand written reports and phone call generated leads. This new system will generate sales leads, require all reports to be made on mobile devices and the system will operate 24/7. How do you expect each age group to respond and how do you overcome obstacles?
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