Zappos has $10$ Core Values. Do you think it is important for management to express what their business is all about? What management function was demonstrated in the video?

Whether you are a manager, a potential future manager, or an employee within an organization, you will benefit from becoming competent in the four functions of management. Chapter $1$ discusses the four functions of management in the POLC model: Planning, Organizing, Leading, and Controlling. Think about a time at your work, in your personal life, or school experience when you have put each of the four functions of management into practice. Describe the experience and describe the management function used. Use support material and information from the text. Which function do you use most often and are most comfortable with? Why?