Question: In the current system, technicians are evaluated upon only one dimension: Number of repairs. Technically, management has spared themselves the need to evaluate technicians, expecting

In the current system, technicians are evaluated upon only one dimension: Number of repairs. Technically, management has

“spared” themselves the need to evaluate technicians, expecting the 100 percent commission structure to be the best motivator.

What are the pros and cons of such a structure?

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