Liam Chu runs a car wash chain with outlets scattered throughout Chicago. He is concerned that some

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Liam Chu runs a car wash chain with outlets scattered throughout Chicago. He is concerned that some local managers are giving away free washes to their friends. He decides to collect data on the number of “voided” sales receipts. Of course, some of them are legitimate voids. Would the following data indicate a reasonable number of voided receipts: 3, 8, 3, 4, 6, 5, 0, 1, 2, 4? Construct a control chart for this process and comment on whether the process is “in control.”

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Statistical Techniques In Business And Economics

ISBN: 9781265779696

19th Edition

Authors: Douglas Lind, William Marchal, Samuel Wathen

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