Question: A financial services call center monitors call duration, the amount of time spent speaking to customers on the phone. The file Call Duration contains the
A financial services call center monitors call duration, the amount of time spent speaking to customers on the phone. The file Call Duration contains the data for time, in seconds, agents spent talking to 50 customers.
a. Calculate the first quartile (Q1), the third quartile (Q3), and the interquartile range.
b. List the five-number summary.
c. Construct a boxplot and describe its shape.
Step by Step Solution
3.52 Rating (166 Votes )
There are 3 Steps involved in it
A B c Q ... View full answer
Get step-by-step solutions from verified subject matter experts
