Question: Evaluate the validity and reliability of the survey question, To what extent does this department have waste and inefficiency in its operations? as a measure

Evaluate the validity and reliability of the survey question, “To what extent does this department have waste and inefficiency in its operations?” as a measure of the waste and inefficiency in the department. Suggest other measures that the department could use to measure waste and inefficiency and explain why they would be an improvement over the survey question.

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