Using the steps suggested for developing performance measures, create several world-class performance measures for a hotels front-desk

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Using the steps suggested for developing performance measures, create several world-class performance measures for a hotel’s front-desk area, maintenance department and room service personnel.

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Principles of Supply Chain Management A Balanced Approach

ISBN: 978-1337406499

5th edition

Authors: Joel D. Wisner, Keah Choon Tan, G. Keong Leong

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