A large direct health and insurance medical provider needed an Enterprise Information Management (EIM)

system to enable enterprise-wide information management and support the effective use of data for critical crossfunctional decision making. In addition, the client needed to resolve issues related to data redundancy, inconsistency and unnecessary expenditure. The client faced information challenges such as these: The company data resided in multiple sources and was developed for department-specific use, with limited enterprise access. In addition, departments created varied data definitions and data were being managed by multiple departments within the company.

Questions

1. Should the company assess their current information management?

2. How would a structural model aid the firm in understanding their current information management? What solution would you propose?