Question: What are the main security issues that New Century should address? Prepare a memo that lists the primary concerns and offers a specific recommendation for

What are the main security issues that New Century should address? Prepare a memo that lists the primary concerns and offers a specific recommendation for dealing with each issue.


You implemented the new system at New Century Wellness Group successfully, and the staff has used the system for nearly four months. Overall, New Century is pleased with the improvements in efficiency, office productivity, and patient satisfaction. Some problems have surfaced, however. The office staff members call you almost daily to request assistance and suggest changes in certain reports and forms. You try to be helpful, but now you are busy with other clients. Actually, your contract with New Century required you to provide support only during the first three months of operation, but you want to encourage them to begin working on Phase Two of the computer upgrade project. Anita Davenport, New Century’s office manager, reported that the system seems to slow down at certain times during the day, making it difficult for the staff to keep up with its workload. Also, you are increasingly are concerned about system security. A recent article in the local newspaper described an incident where a disgruntled former employee was planning to break into a computer system and destroy or alter data.

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