5.3 Have your group attempt to proceed through the fi rst three steps of the problem-solving agenda: check-in, problem analysis, and brainstorming.

Here’s a hypothetical problem that your group can explore using these fi rst three steps: “What should be done about communication studies students who consistently talk in class while the instructor is speaking or students are delivering speeches?” Make sure each group member has a list of the questions in Step 2 and receives instruction on the brainstorming technique. Good luck!