Does the shape and layout of a memo influence how it is written? Conduct this small experiment. In teams of 3-4 people, consider a dangerous or inconvenient area or situation on campus (endless cafeteria lines, a poorly lit intersection, slippery stairs, a poorly timed traffic light). Select one of these situations (one that everyone is familiar with), and write a short memo to a decision maker (e.g., campus chief of police or head of food service). Each person should write his or her memo using one of the memo templates from Microsoft Word, Apple Pages, or other program (templates are predesigned formats that can be used to create memos and other documents). Compare the differences among the memos. Next, discuss whether for this audience the memo would be more effective if circulated in hard copy. sent as an email, or sent via email as a PDF attachment. (See the Digital and Social Media project in Chapter 13 (page 316) for hints on how to create a PDF.)