Toms Towing LLC operates a fleet of tow trucks that it sends to help drivers in need

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Tom’s Towing LLC operates a fleet of tow trucks that it sends to help drivers in need on the nearby highway. The numbers of calls requesting a tow truck for Monday, Tuesday, Wednesday, and Thursday were 27, 18, 21, and 15, respectively. What would be its forecast for Friday using an exponential smoothing forecasting approach? Use α = 0.4 and a forecast for Monday of 18.

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