Question: Never force a consensus. There will naturally be conflict over some issues, which managers find a way to resolve without forcing a consensus. When there
Never force a consensus. There will naturally be conflict over some issues, which managers find a way to resolve without forcing a consensus. When there are persistent differences of opinion, the team leader sometimes has to make a decision guided by input from other team members. At Andromeda Processing, the CEO insisted on consensus from his top management team, causing a debate to rage for months. Conflict and frustration mounted to the point where some top managers left the company. The group achieved consensus only at the price of losing several key managers?LO.1
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