Question: Study the e-mail message below, analyzing the business style. (The subject line and first sentence are effective as written.) Select the most appropriate answer for

Study the e-mail message below, analyzing the business style. (The subject line and first sentence are effective as written.) Select the most appropriate answer for each question.
(1) Bus Comm employees will receive an "appreciation" vacation day in 2017.
(2) We want to recognize the best team of employees in the company's past history.
(3) Specifically, your leaders are commemorating your extra effort to achieve the highest sales numbers ever.
(4) Therefore, you will definitely enjoy your bonus day.
(5) You may use your extra vacation day during most months this year, with the approval of your supervisor.
(6) However, you may not take your bonus day during October because of our holiday production schedule.
(7) We have attached a copy of our vacation request form.
(8) It must be submitted at least one month before your requested date.
(9) Also, it is important to write "bonus day" in the "reason" box.
(10) We thank you in advance for your continued hard work.
A) Which of the following would be an effective substitute for Sentence 4?
a. Therefore, we hope that you enjoy your bonus vacation day.
b. Therefore, you will enjoy your bonus vacation day.
c. Therefore, we are sure that you will enjoy your bonus vacation day.
d. (none of the above)
B) Which of the following would be an effective substitute for Sentence 10?
a. Thank you in advance for your continued hard work.
b. Thanking you in advance for your continued hard work.
c. The company thanks you in advance for your continued hard work.
d. (none of the above)

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