Sunset Heights Animal Rescue & Protection Society (SHARP) is a non-profit organization dedicated to the rescue and protection of domestic animals. It operates several animal shelters in the Sunset Heights area (including animal adoption services), rescues injured or abused domestic animals, and educates volunteers, pet owners, and potential pet owners on animal guardianship. As with all charitable organizations, it is facing increased competition in raising funds and recruiting volunteers. It is also experiencing greater demands for accountability from its donors. Recently it was unable to respond to its board of directors on the costs of running each of its programs and its allocation of funds received to various programs. Although SHARP is expected to operate with a balanced budget, it reported an operating deficit last year.
REQUIRED
1. Create a balanced scorecard for SHARP. In your answer, consider the various programs/ services SHARP provides.
2. What are the corporate governance issues raised, and how might they be addressed?