Question

Why isn’t my promo code working?

Answer

If you encounter issues with applying your promo code, consider the following possible reasons:

1. The code may have expired. Check the validity period of the promotion.
2. Each membership plan can only utilize one discount at a time. Ensure you're not trying to combine offers.
3. Verify that the code was entered correctly. Be mindful of case sensitivity and the inclusion of any special characters.
4. Some promo codes have specific terms and conditions, such as being valid only for specific members only. Make sure your purchase meets these criteria.