Question: Suppose that a queueing system has two servers, an exponential interarrival time distribution with a mean of 2 hours, and an exponential service-time distribution with

Suppose that a queueing system has two servers, an exponential interarrival time with a mean of 2 hours, and an exponential service-time with a mean of 2 hours for each server. Furthermore, a customer has just arrived at 12:00 noon.
(a) What is the probability that the next arrival will come (i) before 1:00 P.M., (ii) between 1:00 and 2:00 P.M., and (iii) after 2:00 P.M.?
(b) Suppose that no additional customers arrive before 1:00 P.M. Now what is the probability that the next arrival will come between 1:00 and 2:00 P.M.?
(c) What is the probability that the number of arrivals between 1:00 and 2:00 P.M. will be (i) 0, (ii) 1, and (iii) 2 or more?
(d) Suppose that both servers are serving customers at 1:00 P.M. What is the probability that neither customer will have service completed (i) before 2:00 P.M., (ii) before 1:10 P.M., and (iii) before 1:01 P.M.?

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