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Operations And Management Principles For Contact Centres(1st Edition)

Authors:

Esther Hoffmann, Dennis Farrell, Neil Lilford, Michael Cant, Mariaan Ellis

Free operations and management principles for contact centres 1st edition esther hoffmann, dennis farrell, neil
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Cover Type:Paperback
Condition:New

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Book details

ISBN: 0702177040, 9780702177040

Book publisher: Juta And Company