Designing And Delivering Superior Customer Value-Concepts, Cases, And Applications(1st Edition)

Authors:

Art Weinstein (Author); William C. Johnson (Author)

Type:Hardcover/ PaperBack / Loose Leaf
Condition: Used/New

In Stock: 2 Left

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Book details

ISBN: 9780367230180, 9780429277979, 9781000083453, 9781000085440, 9781000086942, 9780367230197

Book publisher: CRC Press

Book Price $0 : First Published in 1999, this book stresses the service aspects of an organization - especially customer service, marketing, and organizational responsiveness, and how to create and provide outstanding customer value to the target market(s).