The article No Can Do Attitudes Irk Fliers (USA Today, September 15, 2010) included the accompanying data

The article €œNo Can Do Attitudes Irk Fliers€ (USA Today, September 15, 2010) included the accompanying data on airline quality score and a ranking based on the number of passenger complaints per 100,000 passengers boarded. In the complaint ranking, a rank of 1 is best, corresponding to the fewest complaints. Similarly, for the J. d. Power quality score, lower scores correspond to higher quality.

Two of the airlines were not scored by J.d. Power. Use the ranks for the other 10 airlines to fit a least squares regression line and predict the J.d. Power Quality Score for Hawaiian Airlines and Northwest Airlines. Additional Exercises

Transcribed Image Text:

Passenger Complaint Rank J.D. Power Quality Score Airline Airtran Alaska American Continental Delta Frontier Hawalian JetBlue Northwest Southwest United US Airways 6 12 Not rated Not rated 9 10 10