Question: The Balanced Scorecard, which is used to help managers make better decisions with more current data. Use the example of Hyatt Hotel chain, in which

The Balanced Scorecard, which is used to help managers make better decisions with more current data. Use the example of Hyatt Hotel chain, in which the employees at a specific site (Maui) are authorized to make the decision regarding a hotel guest's checkout time.
Provide an example of how a late checkout would impact the organization's goals.
What are the relevant data that contribute to this decision? How does the Balanced Scorecard help with the decision-making process? What is the ROI for this decision?

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In Hotel the checkout of the guest is the end of one transition The checkout time is very important ... View full answer

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