Question: The following comments are to be presented in a report on the operational audit of the customer service department of a business equipment retailer. Required

The following comments are to be presented in a report on the operational audit of the customer service department of a business equipment retailer.

Required

a. Identify each comment as an audit finding, a conclusion, or a statement of audit objectives.

b. For each comment that represents a conclusion, critique the effectiveness of the presentation. Is the finding sufficient to convey the nature of the finding and the needed management action?

c. What important risks has the auditor discovered?

d. How could the report be written from a risk viewpoint?

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