The following information was taken from the publicly available records of General Electric concerning the allowance for

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The following information was taken from the publicly available records of General Electric concerning the allowance for uncollectible account for its financing subsidiary, GE Capital Services (dollars in millions):


The following information was taken from the publicly available records


a. What dollar amounts of bad debt expense were recognized on the 2012 and 2011 income statements? Why do you think the figure changed so dramatically?
b. What dollar values of customer accounts were written off the books in 2012 and 2011?
c. By what percentage did the allowance account change from 2011 to 2012, and what are several reasons why this may have occurred?

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