The head of the Data Processing Department in White Plains wants to estimate the amount of waste and inefficiency in her department. She conducts a survey of employees in the department. One question asks, “To what extent does this department have waste and inefficiency in its operations?” The responses to the item are given in the accompanying table.
ResponseNumber of Employees
To a very great extent …………………….42
To a great extent …………………………31
To a moderate extent …………………….19
To some extent …………………………...12
Not at all …………………………………. 7
At what level of measurement are these data?
Calculate the percentage distribution and the appropriate measures of central tendency.
According to these data, does the department appear to have a problem with waste and inefficiency? Explain your answer.