The manager of a branch office of Banco Mexicali observed that during peak hours an average of

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The manager of a branch office of Banco Mexicali observed that during peak hours an average of 20 customers arrives per hour and that there is an average of 4 customers in the branch office at any time. How long does the average customer spend waiting in line and being serviced?

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Operations management processes and supply chain

ISBN: 978-0136065760

9th edition

Authors: Lee J Krajewski, Larry P Ritzman, Manoj K Malhotra

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