The reports that follow are from a department in an insurance company. Which report would be used for financial purposes, and which would be used for activity-based decision making? Why?

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$ 1,400 Enter claims into system 2,000 1,000 1,500 1,500 400 3,000 4,000 200 100 200 $13,900 Salaries Equipment Travel expenses Supplies Use and occupancy 1,200 Analyze claims 8,000 Suspend claims 300 Receive inquiries 3,000 Resolve problems Process batches Determine eligibility Make copies Write correspondence Attend training Total $13,900 Total