The U.S. Department of Transportation maintains statistics for mishandled bags per 1,000 airline passengers. In May 2012,

Question:

The U.S. Department of Transportation maintains statistics for mishandled bags per 1,000 airline passengers. In May 2012, Delta mishandled 1.93 bags per 1,000 passengers. What is the probability that in the next 1,000 passengers, Delta will have
a. No mishandled bags?
b. At least one mishandled bag?
c. At least two mishandled bags?