Toronto General Hospital is trying to improve the patient experience by improving food services with tasty, inviting patient meals that are also healthful. A questionnaire accompanies each meal served, asking the patient, among other things, whether he or she is satisfied or unsatisfied with the meal. A 100-patient sample of the survey results over the past 7 days yielded the following data

Construct a p-chart that plots the percentage of patients unsatisfied with their meals. Set the control limits to include 99.73% of the random variation in meal satisfaction. Comment on your results. PX

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No. of Unsatisfied Patients 24 Sample Size 100 100 100 100 100 100 100 Day 4 15 10 26 17