What aspects of the bank's service quality specification have been revealed to the customer? Are these reasonable

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What aspects of the bank's service quality specification have been revealed to the customer? Are these reasonable for such an account?

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Operations management

ISBN: 978-0273731603

6th edition

Authors: Nigel Slack, Stuart Chambers, Robert Johnston

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Question Posted: Jul 02, 2016 03:28 AM

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What aspects of the bank's service quality specification have been revealed to the customer? Are these reasonable

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We can assume that the bank delivered on its promises to provide annual trave...View the full answer

Operations management

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