Which of the following cost categories tend to increase during the early years of TQM? Which of

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Which of the following cost categories tend to increase during the early years of TQM? Which of them tend to decrease over the years due to successful total quality management? Why?
a. Prevention
b. Appraisal
c. Internal failure
d. External failure

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Cost management a strategic approach

ISBN: 978-0073526942

5th edition

Authors: Edward J. Blocher, David E. Stout, Gary Cokins

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