Write a paper that presents a synthesis of your ideas about solving the problem using this systematic approach. As Voltaire said, "No problem can withstand the assault of sustained thinking.
"Scenario: As the Human Resource Department (HRD) employee, you are responsible for employee training at a company in the US. Recently, following a company-wide training session, it became obvious that a number of employees did not understand much of the training. You realize that the employees are struggling with company correspondence and other documents written in jargon or obscure language. This makes it especially difficult for non-native speakers of English to comply with written instructions and company policy, and you suspect that many documents are written at a level that even native speakers do not fully comprehend.
This scenario may require services never offered before, and the company's not sure where to begin. You talk with the manager of the non-English speaking employees and he gets very angry and tells you that anyone living in the US should know English or go back where they came from. What should the HRD employee do at this point? Review the six-step problem solving process outlined in the webtext, based on the article "The Problem Solving Process"
•Step One: Define the problem
•Step Two: Analyze the problem
•Step Three: Generate options
•Step Four: Evaluate options
•Step Five: Make your decision
•Step Six: Implement and reflect
Write a paper in which you:
1. Define the problem in the scenario that you have chosen.
2. Analyze the problem in the scenario.
3. Generate options for solving the problem in the scenario.
4. Evaluate the options for solving the problem.
5. Decide on the best option for solving the problem.
6. Explain how you will implement the decision made and reflect on whether this option was the most effective.