Question: You have been given the assignment by Edward Rensi in 1993 to instill a recommitment to improved customer service in all domestic operations. Discuss in

You have been given the assignment by Edward Rensi in 1993 to instill a recommitment to improved customer service in all domestic operations. Discuss in as much detail as you can how you would go about fostering this among the 13,700 domestic outlets.

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