Question: You have been put in charge of a cross-functional task force that will develop enhanced Internet banking services for retail customers. The team includes representatives

You have been put in charge of a cross-functional task force that will develop enhanced Internet banking services for retail customers. The team includes representatives from marketing, information services, customer service, and accounting, all of whom will move to the same location at headquarters for three months. Describe the behaviors you might observe during each stage of the team’s development.

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