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human resource management
Questions and Answers of
Human Resource Management
Develop and discuss at least two arguments in support of social security. Compare and contrast your arguments.
If your employer offered you an option to join an HMO, would you be interested? Why or why not?
Many people believe employers use pension vesting requirements solely for the purpose of retaining employees. If this is completely or even partially true, do you think such behavior is ethical? Why
Preston Jones, 51, had been an hourly worker in a machine shop of Armon Company for 21 years and four months. On a Christmas holiday, he suffered a severe heart attack and was hospitalized for three
LJT, Architects, a small architectural firm organized as a sole proprietorship, serves clients in the New York metropolitan area. Anticipating a good year, Len Elmore, the principal, hopes for a
What is the Occupational Safety and Health Administration (OSHA) authorized to do?
List several guidelines that should be followed when implementing a drug- testing program.
Describe the three general types of employee assistance programs (EAPs).
List four things an organization might do to avoid violent incidents in the workplace.
List the inspection priorities established by OSHA.
How do organizations measure their safety records?
What four basic elements are present in most successful safety programs?
What can be done to promote safety in organizations?
Express your personal philosophy regarding the responsibilities of management, especially human resource managers, for the well- being of employees.
On July 1, 1985, the president, plant manager, and foreman of Film Recovery Systems, Inc., were sentenced to 25 years in the Illinois state prison and fined $ 10,000 each after being found guilty of
Do you think an organization has any responsibility to help employees with health problems totally unrelated to their work environment?
Why do you think that the overwhelming majority of organizations do not have written policies relating to violence in the workplace? Additionally, why do you think that most organizations do not
Several severe accidents have recently occurred in the 12- employee assembly department of Blakely Company, which has a total workforce of 65 employees. The supervisor of this department, Joe Benson,
David Butler is a former drug user who has spent time in jail. For the past three years he has been straight, as far as everyone knows. Currently David operates a forklift for Adams, Inc., a small
Assume you are the director of human resources for your company and that one of your responsibilities is to handle all contact with OSHA. Three days ago, on Monday, two injuries occurred in the
Go online or to the library and identify a specific and recent incidence of violence in a work-place. As best you can, try to identify the circumstances surrounding the incident. Do you think the
What types of conduct normally result in disciplining an employee?
List the key points in administering discipline.
What are grievance procedures?
Define just cause, due process, and duty of fair representation.
“Unions make it almost impossible to discipline employees.” Do you agree or disagree? Discuss.
Two employees violate the same work rule. One is above average in performance and has been with your company for eight years. The other employee is an average performer who has been with your company
Under the doctrine of fair representation, unions are required to represent both members and nonmembers in the bargaining unit. Do you think unions should be required to represent nonmembers? Explain.
If you were starting your own company, what type of grievance procedure would you establish for your employees?
On September 30, 2009, a large, national automobile-leasing firm in Columbus, Ohio, hired Tom Holland as a mechanic. Tom, the only mechanic employed by the firm in Columbus, was to do routine
John Brown, a 22-year-old African American, had been employed for only two-and-a-half weeks as a licensed practical nurse in a local hospital’s alcohol and drug treatment center. John worked the 11
MOCK ARBITRATION Following is a situation in which you are to conduct a mock arbitration. The class will be divided into teams, five to six students per team. Each team will then be assigned to
Briefly describe the four basic types of union organizational units.
What trends have occurred in labor union membership from 1935 to the present?
What unfair employer practices were specified by the Wagner Act of 1935?
What unfair union practices were specified by the Taft– Hartley Act of 1947?
Outline the main areas covered by the Landrum– Griffin Act of 1959.
Outline the main areas covered by the Civil Service Reform Act of 1978.
Why did legislation take a prounion turn in the 1930s?
Discuss your feelings about the following statement: “Management should always fight hard to keep unions out of their organization.”
Do you think white- collar employees should join unions? Why or why not?
Do you believe college professors and nurses are good candidates for unionization? Why or why not?
International Association of Machinists and Aerospace Workers (IAMAW) Local 709 voted to end a strike against the Marietta plant of Lockheed- Georgia Company. The contract that was agreed on
The Supreme Court ruled in a five-to-four decision that unions cannot fine employees who resign their union membership during a strike and return to work in violation of union rules. The case
The class breaks into teams of four to five students. Each team should prepare to debate the following statements: 1. Unions served a useful purpose in the past but have outlived their usefulness.
Describe some of the reasons employees join unions.
What is a bargaining unit?
Define some unfair labor practices that can occur during a union election campaign.
What is a multiemployer agreement?
Describe the roles of the following third parties in the collective bargaining process: a. NLRB b. FLRA c. FSIP d. FMCS e. Mediators f. Arbitrators
Define the following union security clauses: a. Union shop b. Agency shop c. Maintenance of membership d. Closed shop e. Preferential shop
“Right- to- work laws should be rescinded.” Discuss.
Identify several management rights that you believe should not be subject to collective bargaining.
Why do you think collective bargaining is increasing among white- collar employees?
The Florida National Guard employs full- time civilian technicians to assist in training the guard and to help repair and maintain the guard’s equipment and supplies. As a condition of their
Federal courts have ruled that two companies cannot require retirees and their dependents covered by collective bargaining agreements to pay part of their health care costs. One company is trying to
In Table 1-1, which dimensions of the 21st-century prototype model require effective skills in managing people?
How might the Internet change the ways that employees and managers interact?
If the 21st-century prototype model of organizations is to be successful, how must companies change their approach to managing people?
What are the HRM implications of globalization, technology, and e-commerce?
How will demographic changes and increasing diversity in the workplace affect the ways that organizations manage their people?
Considering everything we have discussed in this chapter, describe management styles and practices that will be effective for your country's businesses in the next decade.
What difficulties do you see in shifting from a hierarchical, departmentalized organization to a leaner, flatter one in which power is shared between workers and managers?
How can effective HRM contribute to improvements in productivity and quality of work life?
Are there trades-offs in implementing a ROWE culture?
Can ROWE work with managers?
Is ROWE all or nothing? Might there be other options?
What types of employees might find ROWE most/least appealing?
What kinds of organizational policies might help to support these beliefs?
What can a manager do in his or her everyday behavior to encourage these beliefs?
Why is it that work-group that holds these beliefs are 50 percent more likely to achieve customer loyalty? What might be the link?
What are the key elements of the LAMP model? What does each contribute?
Given positive financial returns from high-performance work practices, why don't more firms implement them?
Why is management interested in the financial effects of employee attitudes?
Discuss three controllable and three uncontrollable costs associated with absenteeism.
Why should efforts to reduce turnover focus only on controllable costs?
In making the business case for work-family programs, what points would you emphasize?
What figure will Cal Jenson report to Fred Donofrio for the amount that absenteeism cost ONO last year?
Is absenteeism a serious problem at ONO? Why or why not?
What recommendations for action could Cal Jenson make to Fred Donofrio?
What effects do you think this decision has had on the number of retaliation charges filed with the EEOC?
What can an employer do to avoid liability for retaliation?
Following this ruling, what changes in company policies might be necessary?
If you were asked to advise a private employer (with no government contracts) of its equal employment opportunity responsibilities, what would you say?
As a manager, what steps can you take to deal with the organizational impact of the Family and Medical Leave Act?
Prepare a brief outline of an organizational policy on sexual harassment. Be sure to include complaint, grievance, counseling, and enforcement procedures.
What steps would you take as a manager to ensure fair treatment for older employees?
What is sexual harassment in the workplace? Was Matt Owens guilty of sexual harassment?
If you were Erin Dempsey, what would you do?
What is an organization's responsibility in regard to sexual harassment among coworkers or supervisor subordinate pairs? Do you think that Daryl Kolendich responded appropriately to the problem?
Outline a brief policy that an organization could adopt to protect itself from sexual harassment lawsuits.
What is the objective of building and managing a diverse workforce?
Is there additional information beyond these five issues that you feel is necessary to make the business case for diversity?
In your opinion, what are some key business reasons for emphasizing the effective management of a diverse workforce?
Why is there no simple relationship between diversity and business performance?
What would the broad elements of a company policy to emphasize the management of diversity?
What are some possible sources of intergenerational friction? How might you deal with that?
Suppose you were asked to enter a debate in which your task was to argue against any special effort to manage workforce diversity. What would you say?
Why do many companies find increasing and managing diversity to be difficult challenges?
What were the key elements in Blahna's successful diversity strategy?
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