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human resource management

Questions and Answers of Human Resource Management

An unhealthy work environment can lower productivity, contribute to low morale, and increase medical and workers' compensation costs. Working individually or in teams, list specific ways managers
1. Why are there more workplace injuries among those aged 16 to 25? 2. By law, workplace safety is the responsibility of the employer and employee. Why have nearly all provinces created courses in
1. When conflicting medical opinions are presented, should the advice of a medical expert count more heavily than the opinion of a general physician? Explain your answer. 2. Is the charge of
Do you have a right to your job? What rights do you have with respect to employment?
In what ways, if any, does a unionized employee have greater protection from dismissal than a nonunion employee in the Canadian model? Do you think that is fair or not? Why?
What is the difference between just cause in a unionized environment and cause for summary dismissal in a nonunionized environment?
Under what conditions can an employer monitor employees? Ask a group of working students the following questions: • Are you monitored at work? • What types of monitoring are used? • For what
What are the privacy settings on your Facebook page? Do you think that your employer or prospective employer should be allowed to look at it?
You have discovered that an employee has not been keeping client files updated, as is required by your company policy. Outline the steps that you would use to deal with this performance problem.
What do you think would constitute an effective alternative dispute resolution system? What benefits would you expect from such a system? If you were asked to rule on a discharge case, what facts
In groups, discuss whether the following situations are fair or not fair: a. Zabeen was using the company Internet to locate a nursing home for her increasingly handicapped father. Her supervisor
Using the questions in Figure 13.7 on page 466, prepare for a meeting with Ms. Dumouchel.
1. Do you think the employer should be entitled to dismiss Mr. Keays without giving him reasonable notice? 2. Does an employer have a right to insist that employees submit to medical exams by doctors
1. "The policy assumed that all absences were innocent." What do you think this means? 2. Do you think the application of the policy would be affected if the absences were due to a disability as
Discuss the key reasons why employees form unions. Refer to examples to illustrate your answer.
Graduate students in many Canadian universities are members of unions, such as CUPE 3903. These students help conduct tutorials, grade student exams, etc. Do you think university students have
What are unfair labor practices? What are the consequences of unfair labor practices? Use examples to explain your answer.
A group of students wants a Burger King fast-food franchise on their university campus. University administrators want a health-food restaurant. Resources allow for only one food outlet. Divide the
The union representing garbage collectors and other outside workers and the municipality are in the middle of tense negotiations. The collective bargaining agreement has expired. What form of
What are the main differences between labor relations in the private versus the public sector? How are disputes involving essential service workers in the public sector usually resolved?
1. Are farm workers entitled to the same rights as other types of unionized workers? Why? Why not? 2. Are collective bargaining rights also human rights? Refer to ILO conventions and the Canadian
1. The certification of the first Walmart was hailed by labor as a milestone event. Why? 2. Should foreign companies that operate in Canada use their resources to try to weaken Canadian labor laws or
What cultural differences exist between North Americans, Asians, and South Americans that would affect HR policies? In which of these regions would it be advisable to send as few Canadian managers as
Scotia bank operates in 50 countries and employs Canadians to staff its New Delhi office. What are the advantages of employing Canadians with roots in the host country? Would you use expatriate
If you were going to send a new manager to Beijing, what specific types of training would you provide to her before she left? Try using the information on www.canuckabroad.com to help you identify
Should compensation packages be equal across the world or should they be adapted to the local cultures and economies? In teams, debate each position.
Do you think that there should be some international standard for labor rights? If so, what should that standard be, and how should it be enforced?
1. Exactly what preparation should Anna's company have given her before she started her assignment? 2. Many believe that women on international assignments prove to be very effective because they are
1. Describe the advantages and limitations of Cambior's staffing policies. How would you compare these to the advantages and limitations of employing host-country nationals? 2. What kinds of
1. How did Domtar's strategies align with its mission? Explain your answer. 2. Given the difficulty of organizational change, what factors contributed to the success at Domtar? How did Domtar's
How would you define training in terms of an open system? Does your definition differ from one that is offered in this chapter? Explain.
How are the different phases in the training process model related to each other?
Describe the function of training in aligning the resources and activities of an organization to its strategic objectives.
Define the following terms and explain the differences: a. Training b. Development c. Education
What are the major issues that organizations face and how might these issues be overcome with training?
1. Describe MHC's strategy in terms of market position. Also, identify the type of external environment MHC is operating in and the degree to which the strategy matches the environment. 2. Identify
Why is the external environment important to an enterprise and its people? Can changes in the external environment be avoided? Explain with suitable examples.
What are the major factors influencing the alignment of internal strategies to external strategies?
In what ways does HRD play a significant role in improving strategy development and choice?
How can a training requirement be determined from a strategic plan?
If Val hired you to develop a management training program for the senior managers at PPP, how would you go about designing the program? Provide appropriate theoretical rationale to support your
Explain the behavioral and cognitive approaches to learning. Which is most relevant to training? Explain your answer.
You're a trainer who is explaining expectancy theory to a group of managers so they can better understand and deal with employee motivation problems. One of the managers says, "I don't have time for
List the nine events of instruction as identified by Gagne-Briggs, and indicate how you would use them in a training situation.
Explain why different people need different training methods.
How does a work group have control over the performance of a worker? Provide a rationale for why this "power" is a positive or negative thing?
How can training be designed to motivate learning and accommodate trainee differences?
1. Do you agree with Fred's choice? Why? 2. What else could Fred have done before choosing a training package? 3. If training went ahead as indicated above how successful do you think it would be?
Describe the role played by TNA in identifying the location and nature of problem in an organization.
List the differences between proactive and reactive need analysis approaches.
What are the situations that favor proactive need analysis?
Describe the relationship between need analysis and evaluation of training.
To obtain person analysis data, why not just use the performance appraisal completed by the supervisor? How can you obtain the best information possible if performance appraisal must be used? How do
1. a. In the implementation of Kaizen, what groups of employees are likely to need training? How should the trainees be organized? Think of this issue from a training design perspective as well as a
How can HRD overcome the constraints it may face while designing a training program? Explain with suitable examples.
Why is determining objectives critical to training? What are the characteristics and components of a good objective?
How might an employee of your organization be motivated to attend a training program you are conducting?
Discuss the relationship of social learning theory to training design.
If a particular task were critical to saving a life (police officer shooting his gun, pilot responding to an emergency), what factors would you build into the design of training to ensure that the
Discuss with a suitable example how you would ensure transfer of knowledge to the workplace through training.
Suppose you have a group of forty employees for which you are designing a training program. These employees come from a wide range of ethnic and cultural backgrounds and also have different
What is elaboration theory and how it would help you design a training program. ?
Describe some of the nonelectronic training methods and its strengths and limitations.
Go through the different instructional methods and sort them into those you think would be most useful in training someone on the technical aspects of the job and those that would be most useful in
What is the basis on which you would choose the training methods to best suit the different types of KSAs learning objectives? Give suitable examples to support your answers.
Develop a business solution for STI that addresses all of the challenges they face. Indicate any assumptions you are making that are not directly addressed by the case.
What is electronic training? List some of its components and its uses.
What are the points to consider in developing and delivering good ET programs?
What is the difference between electronic training and e-learning?
How does ET integrate the training content into an effective training design?
How could PI be used effectively to facilitate systematic and efficient learning?
List the differences between ITS and PI.
What design and development factors are essential for an effective ET program?
How would you determine if an ET is appropriate in a given training program?
Name some key points to consider during the development of an IM. Does blending IM with other methods provide unique learning opportunities?
Describe the components for developing and delivering good ET programs.
1. What are the potential costs to this lack of training? Why do you think the company operated in this manner? 2. What type of training would you recommend: OJT, classroom, or a combination?
How would you ensure that you keep a trainee's interest during training?
What are some typical difficult trainees and how would you deal with them?
How do the dry run and pilot training differ? Why?
1. How much does the re-cleaning cost Nicky per year? Show all mathematical calculations. 2. If everyone is trained, how much will the training cost? How much will it cost if only the group with the
What is the relationship among the four levels of evaluation? Would you argue for examining all four levels if your boss suggested you should look only at the last one (results) and that if it
Why is evaluation of a training program important? How do you evaluate a training program?
How may an organization determine which training it wants to evaluate and what type of evaluation to use to determine the cost effectiveness of a training program?
What are the limitations of the various methods of evaluation and how may an organization overcome this?
1. Would a TNA be needed in this situation? Why or why not? If yes, who would you want to talk to? 2. Based on the case as presented above, what KSAs need to be trained? 3. Why has the Commission
What is an orientation designed to do? What are the characteristics of an effective orientation?
Why is it important for an organization to have an effective orientation training? What are some of the key characteristics determining an effective OT program?
How do organizations manage the diversity makeup of their workplace?
Describe some of the factors to consider while using the training model to design a diversity training program.
What are some of the issues related to safety training? What are some of the points to consider while designing a safety training program?
In today's environment, why is it important for organizations to focus on training of basic literacy skills?
Why is safety training an important component of the training mix in so many companies? What is the biggest concern regarding safety training that was noted in the survey referenced in the chapter?
1. What is the managerial context in which these managers will be operating? Do you think training designed to help managers understand the context they will be operating in will be helpful? Why or
Development of both management and non-management employees is necessary in today's environment if an organization is to be a success. Discuss.
Describe some of the techniques used in developing an employee skill.
In addition to managerial style, a manager's cognitive make up also affects their effectiveness. Justify your answer with suitable examples.
How may characteristics be integrated to managerial roles?
Explain the advantages and disadvantages involved in organizations setting up their own corporate universities.
Define nutrition counseling and nutrition education.

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