Question: 1. Based on the description below, assess whether Paychex should use a behavior approach, a results approach, or a combination of both to measure performance.

1. Based on the description below, assess whether Paychex should use a behavior approach, a results approach, or a combination of both to measure performance.
2. Using the accompanying table as a guide, place check marks next to the descriptions that apply to the job of account executive. Explain why you chose the approach you did.

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