1. Evaluate whether you think Zappos is a responsive organization. How do you expect its recent downsizing...

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1. Evaluate whether you think Zappos is a responsive organization. How do you expect its recent downsizing to affect its responsiveness?

2. How does human resource management reinforce Zappos’ core values?

3. How well do you think Zappos’ human resource strategy supports the valuing of employee diversity? What diversity issues does Zappos need to address?

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