Question: 1. Explain Jamess behavior in terms of the frustration model. 2. Cite a specific example of role conflict in this case. 3. What type of

1. Explain James’s behavior in terms of the frustration model.

2. Cite a specific example of role conflict in this case.

3. What type of conflict resolution strategy is the union steward suggesting? Do you think the real problem facing James are working conditions and pay? Why or why not?

4. What, if anything, can be done to help the James Emerys of the world? Keep your answer in terms of human resources management.

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