Question: 1. Explain why you think confrontations such as the one described in this case still occur in the workplace after more than 100 years of

1. Explain why you think confrontations such as the one described in this case still occur in the workplace after more than 100 years of union organizing in the United States.
2. Do you think Wallace's behavior toward the plant manager should have resulted in discipline?
3. Would the plant manager have diffused the situation by escorting the Reverend Jackson to the vice-president's office and ignoring the entrance violation?

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