Question: 1. How did P&G's decision to centralize and standardize global business services in the 1990s enable it to effectively outsource business services starting in 2003?
2. How has outsourcing benefited both P&G and its strategic outsourcing partners?
3. How does P&G's strategic alliance management system help it avoid the pitfalls of outsourcing? What risks does the system not address?
4. Procter and Gamble generated $83 billion in sales worldwide in 2013. What advantage does this give it in negotiating outsourcing contracts with its strategic partners? Can smaller companies achieve similar outsourcing success with a smart outsourcing strategy? Why or why not?
5. What lessons can large companies and governments take away from P&G's success with outsourcing?
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1 However you may mention that during the 1990s PG experienced rapid global growth Responding to the need to service internal corporate clients around the world the companys Global Business Service GB... View full answer
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