Question: 1. How serious a problem is duplicate information to the financial services industry? Is it more serious for some industries than others? (Hint: How much

1. How serious a problem is duplicate information to the financial services industry? Is it more serious for some industries than others? (Hint: How much of an issue is it for the health industry?)
2. Are there any other costs to Vancity when duplicate information is sent to customers?
3. What are the various challenges in cleaning and grooming data?
4. Would the problem be solved by identifying customers numerically? How would customers perceive this? Are there legal issues?

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